Well, after an eventful evening of awards and fun at the Renaissance Newark, the results of the Freddies Awards were announced. There were a few guaranteed winners, a few surprise upsets, some surprising omissions (Hyatt Gold Passport!) and a lot of miles-related jokes courtesy of celebrity host, Robert Wuhl. Here’s how it came out.AIRLINESBest Customer ServiceAmericas: American Airlines AAdvantageEurope/Africa: Lufthansa Miles & MoreMiddle East/Asia/Oceania: Jet Airways JetPrivilegeBest Elite ProgramAmericas: American Airlines AAdvantageEurope/Africa: Air Baltic Baltic MilesMiddle East/Asia/Oceania: Etihad GuestBest Loyalty Credit CardAmericas: Delta SkyMiles AmexEurope/Africa: Turkish Airlines Miles & Smiles Garanti CardMiddle East/Asia/Oceania: Etihad Guest Above VisaProgram of the YearAmericas: American Airlines AAdvantageEurope/Africa: Turkish Airlines Miles & SmilesMiddle East/Asia/Oceania: Jet Airways Jet PrivilegeBest Promotion for RedemptionAmericas: Delta “Travel in Style for Half the Miles"Europe/Africa: Lufthansa Miles & More “Upgrade Discount"Middle East/Asia/Oceania: El Al “Upgrade Assured"Best Promotion for EarningAmericas: American Airlines AAdvantage Double EQMsEurope/Africa: Lufthansa Miles & More “Every Flight Counts"Middle East/Asia/Oceania: Jet Airways Privilege “A Trip Well Advised"Best Redemption AbilityAmericas: TAMEurope/Africa: Air Baltic Baltic MilesMiddle East/Asia/Oceania: Etihad GuestSign up for our daily newsletterEmail addressSign upI would like to subscribe to The Points Guy newsletters and special email promotions. The Points Guy will not share or sell your email. See privacy policy.HOTELSBest Customer ServiceAmericas: Marriott RewardsEurope/Africa: Starwood Preferred GuestMiddle East/Asia/Oceania: Taj HotelsBest Elite ProgramAmericas: Marriott RewardsEurope/Africa: Starwood Preferred GuestMiddle East/Asia/Oceania: Hyatt Gold PassportBest Loyalty Credit Card: These weren’t awarded in this category for some reason.Program of the YearAmericas: Marriott RewardsEurope/Africa: Starwood Preferred GuestMiddle East/Asia/Oceania: Taj HotelsBest Promotion for RedemptionAmericas: Marriott PointSaversEurope/Africa: Starwood Preferred Guest MomentsMiddle East/Asia/Oceania: Starwood Preferred Guest MomentsBest Promotion for EarningAmericas: Starwood Preferred Guest “Getaway Free"Europe/Africa: Starwood Preferred Guest “Getaway Free"Middle East/Asia/Oceania: Accor A-Club A “Bring Back Smiles to Thailand"Best Redemption AbilityAmericas: Starwood Preferred GuestEurope/Africa: Marriott RewardsMiddle East/Asia/Oceania: Taj Inner CircleDid you vote? What do you think of the results?[card card-name=‘Ink Plus® Business Credit Card’ card-id=‘22129636’ type=‘javascript’ bullet-id=‘1’]